Privacy policy

Event Digital Limited (CloudAccredit.com) is committed to upholding the Data Protection principles of good practice. Protecting your privacy is important to us, and we strive to keep all information relating to you confidential in accordance with this statement and the law. As part of the normal operation of our services, you may voluntarily provide us with information about yourself. The purpose of this Data Privacy Policy is to explain what personal data we collect about you, how that personal data might be used and how we protect your personal data and privacy.

About Us

Event Digital Limited (CloudAccredit.com) is an online event management software provider. We have been contracted by the Event Organiser to deliver online pass management services on their behalf. Therefore, Event Digital Limited is the Data Processor acting on behalf of the Event Organiser, who is the Data Controller, and it is the Event Organiser who decides what happens to your Personal Data.

The Event Organiser / Data Controller is named as part of the registration process.

How do we process your personal data?

Event Digital Limited (CloudAccredit.com) complies with its obligations under the General Data Protection Regulations (GDPR) by keeping personal data up to date; by storing and destroying it securely; by not collecting or retaining unnecessary data; by protecting personal data from loss, misuse, unauthorised access and disclosure and by ensuring that appropriate technical measures are in place to protect personal data.

Definitions and interpretation

1. In this privacy policy, the following definitions are used:

   Data	collectively all information that you submit to Event Digital Limited via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws;
   Cookies	a small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website. Details of the cookies used by this Website are set out in the clause below (Cookies);
   Data Protection Laws	any applicable law relating to the processing of personal Data, including but not limited to the Directive 96/46/EC (Data Protection Directive) or the GDPR, and any national implementing laws, regulations and secondary legislation, for as long as the GDPR is effective in the UK;
   GDPR	the General Data Protection Regulation (EU) 2016/679;
   Event Digital Limited, we or us	Event Digital Limited, a company incorporated in England and Wales with registered number 08782894 whose registered office is at 128 City Road, London, EC1V 2NX;
   UK and EU Cookie Law	the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011;
   User or you	any third party that accesses the Website and is not either (i) employed by Event Digital Limited and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Event Digital Limited and accessing the Website in connection with the provision of such services; and
   Website	the website that you are currently using, https://cloudaccredit.com, and any sub-domains of this site unless expressly excluded by their own terms and conditions.

2. In this privacy policy, unless the context requires a different interpretation:
   1. the singular includes the plural and vice versa;
   2. references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this privacy policy;
   3. a reference to a person includes firms, companies, government entities, trusts and partnerships;
   4. "including" is understood to mean "including without limitation";
   5. reference to any statutory provision includes any modification or amendment of it;
   6. the headings and sub-headings do not form part of this privacy policy.

Data collected

1. We may collect the following Data, which includes personal Data, from you:
   1. name;
   2. job title;
   3. contact Information such as email addresses and telephone numbers;
   in each case, in accordance with this privacy policy.

How we collect Data

1. We collect Data in the following ways:
   1. data is given to us by you; and
   2. data is collected automatically.

Data that is given to us by you

1. Event Digital Limited will collect your Data in a number of ways, for example:
   1. when you contact us through the Website, by telephone, post, e-mail or through any other means;
   2. when you register with us and set up an account to receive our products/services;
   3. when you use our services;

   in each case, in accordance with this privacy policy.

Data that is collected automatically

1. To the extent that you access the Website, we will collect your Data automatically, for example:
   1. we automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.
   2. we will collect your Data automatically via cookies, in line with the cookie settings on your browser. For more information about cookies, and how we use them on the Website, see the section below, headed "Cookies".

Our use of Data

We use your personal data for the following purposes:

To process passes (including registration, printing and delivery)
To send you email communication regarding your pass
To assist you with any query that you may have with your pass
We may also use your data to perform quality assurance, sales analysis or other business analyses.

Who we share Data with

Event Digital Limited will not use your contact details for any marketing activities, and Event Digital Limited does not sell Customer contact details to Third parties. Event Digital Limited will only contact you regarding an existing registration or registration attempt.

As we act on behalf of the Event Organiser, we will forward your contact details and registration information to the Event Organiser of your selected event. The Event Organiser will use this information to:

Manage passes for an event
Facilitate pass collection
Customer service
Notification of any changes to the event
Undertake sales, campaign or demographic analysis.

The Event Organiser is responsible for their own compliance with GDPR, and you agree that Event Digital Limited is not responsible for the actions of the Event Organiser concerning your Personal Data.

Event Digital Limited may share your Personal Data with our processing partners such as Merchant Service Providers or Email/Text Service Providers who are contracted to assist Event Digital Limited with the management of your passes – known as Sub-Processors. Event Digital Limited is responsible under GDPR to ensure that any Sub-Processor we contract is fully compliant with GDPR law and will also act to ensure the safety and confidentiality of your Personal Data.

Where Personal Data relating to an EU (or the UK or Swiss) Data Subject is transferred outside of the EEA, it shall be processed by an entity: (i) located in a third country or territory recognised by the EU Commission as having an adequate level of protection; or (ii) that is subject to Standard Contractual Clauses; or (iii) that has other legally recognised appropriate safeguards in places, such as the EU-US Privacy Shield or Binding Corporate Rules.

Keeping Data secure

1. We will use technical and organisational measures to safeguard your Data, for example:
   1. access to your account is controlled by a password and a user name that is unique to you.
   2. we store your Data on secure servers.
2. Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address: [email protected].
3. If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.

Data retention

1. Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy.
2. An Event Organiser may have a different retention period, which will be stated in their own Data Privacy Policy.

Your rights

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your Personal Data held by Event Digital Limited, please contact the Data Security Officer using the contact details listed below.

Under GDPR, you have the following rights:

Right to be informed of why your data is being processed (included within this Data Privacy Policy)
Right of access to the Personal Data held
Right of rectification if incorrect data is held
Right to erasure (may be subject to the booking contract and retention periods)
Right to object to processing

To instigate any of your rights under GDPR, you must contact the Event Organiser (the Data Controller), who is responsible for how your Personal Data is used. Event Digital Limited can either provide you with contact details for the Event Organiser or will forward your request on your behalf.

Links to other websites

1. This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.

Further processing

Event Digital Limited will not undertake any further processing of your Personal Data beyond this booking and the activities outlined above under 'How do we process your Personal Data'.

Cookies

1. This Website may place and access certain Cookies on your computer. Event Digital Limited uses Cookies to improve your experience of using the Website. Event Digital Limited has carefully chosen these Cookies and has taken steps to ensure that your privacy is protected and respected at all times.
2. All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.
3. Before the Website places Cookies on your computer, you will be presented with a message bar requesting your consent to set those Cookies. By giving your consent to the placing of Cookies, you are enabling Event Digital Limited to provide a better experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended.
4. This Website may place the following Cookies:

Type of Cookie	Purpose
Strictly necessary cookies	These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
Analytical/performance cookies	They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
Functionality cookies	These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

5. You can find a list of Cookies that we use in the Cookies Schedule.
6. You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser.
7. You can choose to delete Cookies at any time; however you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.
8. It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.
9. For more information generally on cookies, including how to disable them, please refer to aboutcookies.org. You will also find details on how to delete cookies from your computer.

Below is a list of the cookies that we use. We have tried to ensure this is complete and up to date, but if you think that we have missed a cookie or there is any discrepancy, please let us know.

Strictly necessary

We use the following strictly necessary cookies:

Description of Cookie	Purpose
PHPSESSID	Rememer your user whilst logged in

Analytical/performance

We use the following analytical/performance cookies:

Description of Cookie	Purpose
_ga	Google analytics cookies
_gat	Google analytics cookies
_gid	Google analytics cookies

Functionality

We use the following functionality cookies:

Description of Cookie	Purpose
lastCompany	Remember the event you were last logged in as
lastUser	Remember the user you were last logged in as

Contact Details

To exercise any relevant rights, queries or complaints regarding Event Digital Limited and the handling of your Personal Data, please contact:

The Data Security Officer
Event Digital Limited
128 City Road
London
EC1V 2NX

Email: [email protected]

Depending on your query, we may need to forward your request to the Event Organiser, who is the Data Controller and responsible for how your Personal Data is handled.